Expert Columnists - Suzanne DeVries - Personnel Matters
Suzanne DeVriesSuzanne DeVries is president and founder of Diamond Staffing Solutions Inc., one of the jewelry industry's leading placement firms and an official American Gem Society sustaining member. You can e-mail her at suzanne@diamondstaffing.com. Maintaining good employee records will protect your businessJewelers need to realize that keeping employee records isn’t optional, writes human resources pro Suzanne DeVries who provides a list of which forms companies should have on file. More Make most of downturn with seasonal staff hiresWouldn’t you love to have a sales associate dream team at your holiday sales counter? Suzanne DeVries explains how to do it. More Desperate for staffers?When it comes to hiring employees or maintaining a strong team, a poor economic climate is no excuse for a lack of strategic vision or plan, and it’s no time to shrug off the responsibility of leadership, advises hiring guru Suzanne DeVries. More Is your staff up to par in these challenging times?Yet as challenging as it is out there right now, there is a silver lining: This is a great opportunity for jewelers to review how staff members are performing and replace any underperformers on the team with some of the best talent in the industry. More Be personable--but not too personal--at workMany of us have done it at some point: become a little too personal with a co-worker whom we thought we could trust, only to have the relationship sour. Here are some tips to help you draw the line between being friendly versus being too personal at work. More Go after top talent, even in a tough economyGiven the new rounds of store closings, mergers, bankruptcies and layoffs happening nearly every day in the jewelry industry--and across the retail industry at large--there's a growing talent pool of good employees looking for new career opportunities. More Put text messaging on hold with formal staff policyFrom e-mail marketing to You Tube, technology has given retail jewelers unprecedented opportunities. Yet, new electronic tools can also lead to lost productivity when their usage is not monitored and regulated in the workplace. More A fresh resume gives you an edge in tight economyLayoffs, cutbacks and restructurings can happen to even the best employees, with little or no warning, especially in a bad economy. If this happens to you, the last thing you will want to do is create a current resume from scratch. More VIP client nights can jump-start your businessFor jewelers, success lies in marketing their store brands and keeping their names front and center in the eyes of current and future clients. More In workplace flaps, sometimes 'Women are from Mars'As jewelry storeowners and managers, how can you ensure that a conflict is quickly resolved and does not have an adverse impact on your business? More |
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